28 février 2022 nexteo
 
lighting

Access box & Voice control

Add the access box to the app

Firstly, plug in your gateway with a USB cable to a USB power adapter

(Power adapter not included)

a. Before connecting, press the reset button of the gateway until the indicator light starts to flash red every 2 seconds.
b. Please allow access to Bluetooth on your phone.

What should I do if my device fails to connect to my network?

  1. Check that your device is powered and turned on Firstly, plug in your gateway with a USB cable to a USB power adapter
  2. Ensure that the network has a strong and stable signal
  3. If the network is normal, then check whether the router is overloaded
  4. Check whether the router password you entered is correct.
    Check the spaces before and after the Wi-Fi account or password and that all characters are in the correct case.
  5. Ensure the Wi-Fi network is enabled and not hidden.
    Ensure that your device is being connected to a 2.4GHz Wi-Fi band.

Are you having difficulties?


bandeau